Let’s Adventure Together

Let us introduce you to the many reasons why with Adventures by Disney® Guests are choosing one of the most memorable and carefree vacations available.

Destinations

ASIA, AFRICA & AUSTRALIA

CENTRAL & SOUTH AMERICA

EUROPE

NORTH AMERICA

CRUISE VACATION PACKAGES

Terms and Conditions

PRICING DETAILS:

All prices are per person in U.S. dollars. Regular Rates vary for each Adventures by Disney package (“vacation package”) based primarily on when you book, when you travel, room configuration and room location (in the case of river and expedition cruise packages). Once your deposit is received by Adventures by Disney Travel Services, Inc. (“we”, “our” or “us”), your vacation package price is guaranteed for your party, except where price increases may result from increases in government taxes or fees. Guests added to your party after initial booking will be priced at the then-prevailing rate. All prices are subject to change without notice. A single supplement applies; please call a Vacationista for details. Room configurations are subject to availability; please see “Note on Accommodations” in the corresponding description of each vacation package for rooming information. Child rates apply to Guests under age 12 at the time of travel. All Guests under age 18 at the time of travel must be accompanied by a parent or legal guardian in the same room.

For Private Adventures Only: The price per person reflected in this confirmation is based on the number of participants on this Private Adventures trip. In the event of a participant cancellation, we reserve the right to increase the price per person reflected in this confirmation. We shall notify you if the price per person increases, and you agree to pay the increased price prior to the start of your trip. In the event you add one or more participants to your Private Adventures trip, we reserve the right to reduce the price per person reflected in this confirmation.

DEPOSIT/PAYMENT REQUIREMENTS:

A deposit is required to confirm a reservation, unless the reservation is made on or after the final payment date (as defined below) for the vacation package, in which case full payment is required. The deposit amount will be equal to: (i) fifteen percent (15%) of the vacation package price, not including any optional add-ins, with respect to Expedition Cruises and Buenos Aires Escape (the “Expedition Deposit”), (ii) twenty percent (20%) of the vacation package price, not including any optional add-ins, with respect to Private Adventures (the “Private Adventures Deposit”), and (iii) ten percent (10%) of the vacation package price per Guest, not including any optional add-ons, for all other trips (the “Regular Deposit”; each of the Expedition Deposit, the Private Adventures Deposit, and the Regular Deposit shall be referred to herein as the “Deposit”).

Travel During the 2021 and 2022 Adventure Season (excluding River Cruises, Expedition Cruises, Buenos Aires Escapes, and Private Adventures)
For reservations made 65 calendar days or more prior to the adventure start date, the Deposit is refundable until the earlier of (i) 14 calendar days after the original booking and (ii) the date on which the executed Adventure Travel Agreement is returned to us; thereafter the Deposit becomes nonrefundable unless otherwise stated in your Guest Confirmation. For reservations made less than 65 calendar days prior to the adventure start date, we will hold your reservation for up to 72 hours (the “Hold Period”) without the Deposit to allow you time to review the Adventure Travel Agreement (see below). You must confirm your reservation no later than the end of the Hold Period and pay an amount equal to 100% of the vacation package price per Guest (subject to the Cancellation Fees section below), or else the reservation will be cancelled. Full payment shall be due 65 calendar days prior to the adventure start date (the “2021/2022 Final Payment Date”), unless the reservation is made after the 2021/2022 Final Payment Date, in which case full payment will be due on the date the reservation is made.

Travel during the 2022 Adventure Season on River Cruises and Expedition Cruises
For reservations made 90 calendar days or more prior to the adventure start date, the Deposit is refundable until the earlier of (i) 14 calendar days after the original booking and (ii) the date on which the executed Adventure Travel Agreement is returned to us; thereafter the Deposit becomes nonrefundable, unless otherwise stated in your Guest Confirmation. For reservations made less than 90 calendar days prior to the adventure start date, we will hold your reservation through the end of the Hold Period without the Deposit to allow you time to review the Adventure Travel Agreement. You must confirm your reservation no later than the end of the Hold Period and pay an amount equal to 100% of the vacation package price per Guest (subject to the Cancellation Fees section below), or else the reservation will be cancelled. Unless stated otherwise in your Guest Confirmation, full payment shall be due 90 calendar days prior to the vacation start date (the “REB Final Payment Date”), unless the reservation is made after the REB Final Payment Date, in which case full payment will be due on the date the reservation is made.

Travel during the 2022 Adventure Season on Private Adventures and 2023 Adventure Season on River Cruises, Expedition Cruises and Buenos Aires Escapes
For reservations made 120 calendar days or more prior to the vacation start date, the Deposit is refundable until the earlier of (i) 14 calendar days after the original booking and (ii) the date on which the executed Adventure Travel Agreement is returned to us; thereafter the Deposit becomes nonrefundable, unless otherwise stated in your Guest Confirmation. For reservations made less than 120 calendar days prior to the adventure start date, we will hold your reservation through the end of the Hold Period without the Deposit to allow you time to review the Adventure Travel Agreement. You must confirm your reservation no later than the end of the Hold Period and pay an amount equal to 100% of the vacation package price per Guest (subject to the Cancellation Fees section below), or else the reservation will be cancelled. Unless stated otherwise in your Guest Confirmation, full payment shall be due 120 calendar days prior to the vacation start date (the “PA Final Payment Date”), unless the reservation is made after the PA Final Payment Date, in which case full payment will be due on the date the reservation is made. For Private Adventures, a vacation will not be confirmed until we receive the executed Adventure Travel Agreement.

Payment(s) must be in U.S. dollars and received in our office on the date(s) set forth in the Guest Confirmation or vacation packages will be deemed cancelled by you. We accept all major credit cards, Disney Gift Cards, the Disney Rewards Card and checks. If you pay by check, please: (i) write your reservation number and vacation start date on the face of the check; (ii) ensure that the check has a pre-printed name, address and account number; (iii) do not post-date your check (we will reject it); (iv) ensure that we receive your check by the date set forth in your Confirmation; and (v) make check payable to, and mail to, Adventures by Disney Travel Services, Inc., Attn: Travel Account Operations, P.O. Box 10155 Lake Buena Vista, FL 32830 or courier to Adventures by Disney Travel Services, Inc., Attn: Travel Account Operations, 210 Celebration Place, Celebration, FL 34747. Do not send cash. Payment and deposit policy for private group travel and other group travel (collectively, “Group Travel”) may vary. Please contact your travel agent for complete details. Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of pending reservations and applicable fees will be assessed.

NAME CHANGES/GUEST CANCELLATIONS/REFUNDS:

Reservations and package components are non-transferable. We will make a reasonable effort to accommodate changes to Guest names prior to departure provided that at least one member of the originally-booked party travels; however, we reserve the right to pass on to you any third party costs (such as from airlines or Suppliers (as defined herein)) we incur in so doing. You may cancel by telephone or in writing. The time of cancellation will be the date upon which we receive notice from you.

Travel During the 2021 and 2022 Adventure Season (excluding Private Adventures, River Cruises, Expedition Cruises, and Buenos Aires Escapes)
For reservations made 65 calendar days or more prior to the adventure start date, if you fail to execute and return the Adventure Travel Agreement to us no later than 14 calendar days after booking, it will be deemed a cancellation by you. For reservations made less than 65 calendar days prior to the adventure start date, if you fail to execute and return the Adventure Travel Agreement to us no later than the end of the Hold Period, it will be deemed a cancellation by you.

Travel during the 2022 Adventure Season on River Cruises and Expedition Cruises
For reservations made 90 calendar days or more prior to the adventure start date, if you fail to execute and return the Adventure Travel Agreement to us no later than 14 calendar days after booking, it will be deemed a cancellation by you. For reservations made less than 90 calendar days prior to the adventure start date, if you fail to execute and return the Adventure Travel Agreement to us no later than the end of the Hold Period, it will be deemed a cancellation by you.

Travel during the 2022 Adventure Season on Private Adventures and 2023 Adventure Season on River Cruises, Expedition Cruises and Buenos Aires Escapes
For reservations made 120 calendar days or more prior to the adventure start date, if you fail to execute and return the Adventure Travel Agreement to us no later than 14 calendar days after booking, it will be deemed a cancellation by you. For reservations made less than 120 calendar days prior to the adventure start date, if you fail to execute and return the Adventure Travel Agreement to us no later than the end of the Hold Period, it will be deemed a cancellation by you.

If you make changes to the vacation start date or chosen vacation, it will be deemed a cancellation by you. If you cancel, amounts paid, minus cancellation fees and nonrefundable amounts, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by you after the vacation start date. All appropriate refunds will be made in U.S. dollars directly to your credit card, via check or through your travel agent (if applicable). We will not be responsible for the receipt of refund monies by you from your travel agent, some of whom may withhold an agency cancellation fee.

CANCELLATION FEES:

Unless stated otherwise in your Guest Confirmation, the following cancellation policy shall apply:

Travel during the 2021 and 2022 Adventure Season (excluding Private Adventures, River Cruises, Expedition Cruises, and Buenos Aires Escape):

*Unless otherwise stated in your Guest Confirmation.

In addition to the cancellation fees stated above, the cancellation fees that will apply if you cancel a pre- or post-stay hotel night booked through us (please see Arrive Early or Stay Late below) will follow the schedule above for cancelled vacation packages: 64-46 calendar days: 50% of the total hotel cost for all night’s reserved; 45 calendar days or less: 100% of the total hotel cost for all nights reserved. Notwithstanding the above cancellation fee schedule: for reservations made less than 65 calendar days prior to the adventure start date, we will hold your reservation for the Hold Period without a Deposit and you must confirm your reservation, return executed Adventure Travel Agreements, and make a non-refundable payment equal to 100% of the vacation package price per Guest in your travelling party no later than the end of such Hold Period or else the reservation will be cancelled.

Travel during the 2022 Adventure Season on River Cruises and Expedition Cruises:

*Unless otherwise stated in your Guest Confirmation.

In addition to the cancellation fees stated above, the cancellation fees that will apply if you cancel a pre- or post-stay hotel night booked through us (please see Arrive Early or Stay Late below) will follow the schedule above for cancelled vacation packages: 89-46 calendar days: 75% of the total hotel cost for all nights reserved; 45 calendar days or less: 100% of the total hotel cost for all nights reserved. Notwithstanding the above cancellation fee schedule: for reservations made less than 90 calendar days prior to the adventure start date, we will hold your reservation for the Hold Period without a Deposit and you must confirm your reservation, return executed Adventure Travel Agreements, and make a non-refundable payment equal to 100% of the vacation package price per Guest in your travelling party no later than the end of such Hold Period or else the reservation will be cancelled.

Travel during the 2022 Adventure Season on River Cruises and Expedition Cruises:

*Unless otherwise stated in your Guest Confirmation.

In addition to the cancellation fees stated above, the cancellation fees that will apply if you cancel a pre- or post-stay hotel night booked through us (please see Arrive Early or Stay Late below) will follow the schedule above for cancelled vacation packages: 119-90 calendar days: 50% of the total hotel cost for all nights reserved; 89-46 calendar days: 75% of the total hotel cost for all nights reserved; 45 calendar days or less: 100% of the total hotel cost for all nights reserved. Notwithstanding the above cancellation fee schedule: for reservations made less than 120 calendar days prior to the adventure start date, we will hold your reservation for the Hold Period without a Deposit and you must confirm your reservation, return executed Adventure Travel Agreements, and make a non-refundable payment equal to 100% of the vacation package price per Guest in your travelling party no later than the end of such Hold Period or else the reservation will be cancelled.

The cancellation fees set forth above shall apply irrespective of resale by us. Cancellation policy for Group Travel may vary. Please contact us or your travel agent, if applicable, for complete details. The cancellation terms above apply only to the vacation package price and pre-/post-stay hotel night add-ons, and exclude, among other things, cancellation charges from air carriers. Please see Vacation Protection Plan and Adventure Travel Agreement, below.

AIRLINE SERVICE:

We only book flight reservations originating/terminating in the U.S. Our airfares, which are non-refundable, must be purchased in conjunction with a vacation package, and payment in full is due at the time of booking the flight. Airlines may impose change or cancellation charges in addition to those set forth above. In purchasing, selling or arranging your airfare, we are acting as your agent only and have no liability or responsibility for the performance of services by the airlines including, but not limited to, accident, death, personal injury, property damage or flight cancellation or delay. Your airline ticket and associated terms and conditions constitute the entire agreement between you and the airline (and not us), even if purchased through us. It is your responsibility to apprise yourself of, and comply with, the airlines’ terms and conditions of service and airport security requirements.

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